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Multiple Problems with MXQ TV Box

  • Posted In: Troubleshooting

  • #576

    Received an MXQ TV Box as a gift. Installing and powering it on was not an issue but need help with the following problem. The error message “unfortunately the process has stopped,” popped up on the TV screen and is keeping me from entering the password. Clicking OK does not bypass the dialogue box which is a fixed and recurring popup. How do I fix this?

  • Keymaster

    I hope this helps

  • #1364

    I have an OTT TV BOX MXQ. I am getting alot of updates failed messages as well as errors to check log.
    I went to System and checked under all the menu selections Settings, File manager, Profiles and System info. All I get is a blank screen. I waited about 5 minutes or more and nothing came up.
    Please advise how to correct this.

  • #1750

    Can anyone advise on how to get rid of an annoying advertising bar that keeps showing on the screen?

  • #1871

    Hi my mxq box was working fine now all I get is ” can’t load data check connection”
    Have connected via wifi and Ethernet but it won’t stop showing the message, have unplugged etc etc
    Also was gonna reboot via toothpick method but not sure if ” wipe data/restore factory ”
    will leave me with no apps etc as was set up by a friend
    Can anyone help

  • #1885

    Can anyone tell me how you get rid a game request coming keep coming on mxq 4k box

  • #2217


    I have 2 MXQ Android tv boxes that are having display issues. The first one has completely stopped sending an HDMI signal to the tv. The other one suddenly started causing the tv to give a ” Resolution mismatch, change the resolution on the device.” error and then the screen goes black. Of course with this, I am unable to change the resolution through the “More settings” option. Has anyone else had this issue and were able to get it resolved?


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