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You are here: Home / Kodi News, Tips, Tutorials and Guides / How to Fix Kodi Unable to Connect Couldn’t Retrieve Directory Information

How to Fix Kodi Unable to Connect Couldn’t Retrieve Directory Information

Last Updated on 2nd May 2023 by Justin 1 Comment

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Unable to connect couldn't retrieve directory information

Are you facing trouble with the Kodi error: Unable to connect couldn’t retrieve directory information? In this tutorial, we are going to share how you can solve this problem…

Contents hide
1. Why am I getting this error?
2. How do I solve Unable to connect couldnโ€™t retrieve directory information?
2.1. #1: Recheck the Repo URL
2.2. #2: Replace the URL
2.3. #3: Check your network Connection
2.4. #4: Use a VPN
2.5. #5: Use an Alternative Repository

Though normally itโ€™s very user-friendly and doesnโ€™t have many complications, Kodi may show you errors at some point. This is not because of the Kodi software itself but because of an addon or repository that is not working as expected.

Itโ€™s important to know how to solve these errors when they arise because the platform is just too good to forgo when something you want is not working properly. There are thousands of alternative add-ons that you can use to accomplish your intended purpose.

Not even that, you can easily solve these common errors, at least if you have the right information. If you have been met with the error โ€œUnable to connect couldnโ€™t retrieve directory information. This could be due to the network not being connected. Would you like to add it anyway?โ€ donโ€™t panic. Weโ€™ll show you how to solve it.

Why am I getting this error?

Generally, this error โ€œUnable to connect couldnโ€™t retrieve directory informationโ€ shows up when Kodi canโ€™t communicate with the website where itโ€™s supposed to get specific information. This mostly applies to repositories rather than addons.

Thereโ€™s a war against third-party Kodi repositories, which has left many repositories dead while others have had to shut down for a period of time. This is because third-party Kodi repositories mostly host add-ons that help users access copyrighted content free of charge. This is a violation of copyright rules and can land you in trouble with the authorities. If you use such add-ons, you may end up getting a DMCA notice.

To avoid such a predicament, your only chance is to use a reliable VPN service. You will need a VPN that doesnโ€™t keep logs, and itโ€™s also secure and private. The VPN also needs to offer you good speeds that can let you stream content in HD without buffering. The closest youโ€™ll come to meeting those conditions is with IPVanish

How do I solve Unable to connect couldnโ€™t retrieve directory information?

There are various ways you can solve the Kodi โ€˜unable to connectโ€™ error.

#1: Recheck the Repo URL

It is possible to type a URL with a mistake, and this is the error you will get in such a case. To solve it, recheck the URL you typed for any errors. Maybe you have included space, or you typed โ€œhttpsโ€ instead of โ€œHTTPโ€. You can also try copy-pasting the URL to Kodi.

If you have already saved the repo on Sources, you can go and edit it.

  • Go to Settings
  • On the System Page, locate and Select File Manager
  • Right-click on the specific repo
  • Select Edit Source
  • Click on the listed URL address
  • Remove any errors that may be
  • Click OK and Save

In case this doesnโ€™t work for you or the URL was correct, there are still other options.

#2: Replace the URL

Kodi repositories keep changing URLs when a domain is shut down. An example is the Kodi Bae repo, which can now only be accessed through www.lazykodi.com. You will, therefore, need to know the new URL for the repo you are looking for.

To find out, you can do a Google search for the specific repository. If you canโ€™t find any, check out the last solution in this guide about the error โ€œUnable to connect couldnโ€™t retrieve directory informationโ€.

#3: Check your network Connection

This is the other thing that can make Kodi unable to communicate. To check whether this is the issue, try accessing the internet outside Kodi. If it works, try streaming on Kodi using another addon, or even just try installing an addon from the official repository.

If Kodi doesnโ€™t entirely connect to the internet, you can check the firewall and the antivirus. Try disabling them and if Kodi works, update them to settings that permit Kodi to access the internet.

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#4: Use a VPN

If that doesnโ€™t resolve the issue, your ISP might be the problem. They are probably blocking your traffic that is directed to the specific IP address. This can happen when a particular repo contains an addon that has received complaints about promoting copyright infringement. An ISP can decide to block the traffic altogether to prevent the download of that addon. For example, in 2017, there were very many Kodi add-ons that were blocked in the UK for illegally streaming the Premier League.

You can overcome ISP banning with a good VPN like IPVanish since your traffic will no longer go through the ISP.

#5: Use an Alternative Repository

If the above methods donโ€™t work for you, then itโ€™s most probable that the repository has been shut down for good. At that point, thereโ€™s nothing you can do about it. However, some add-ons are usually hosted in multiple repositories. For example, you can find SportsDevil Kodi addon on Kodil Repo (Kodi Israel), Supremacy Repo, Maverick Repo, and Bookmark Lite. In case Kodi Israel is shut down, why not use Supremacy Repo to install the addon?

If the addon you want can only be found in that repo, you can look for a similar addon. Most add-ons are usually forked whenever they are shut down, and you can also find others that offer similar content. We have comprehensive guides of Kodi addons used for various tasks that you can always check out.

When you get your desired addon, remember to stay private and secure by using a VPN to cover all your online tracks.

Finally, if you ever encountered a log error, a visit to the article about how to fix the log error on Kodi, may help you much.

Hope to help you solve the โ€œUnable to connect couldnโ€™t retrieve directory informationโ€ error!

Related Posts:

  • How to fix Kodi error: Check the log for more information
  • How to Fix Failed to Install Dependency Error on Kodi
  • Fix Openload Pair - Get Rid of Olpair Error & Watch…
  • Is your Amazon FireStick slow? Hereโ€™s how to fix it
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Legal Disclaimer: BestDroidPlayer.com is in no way affiliated to any streaming application, apk or its addons. Also,  we are not associated with the brands here shown as the references are only informative. Bestdroidplayer.com does not verify the legality or security of any apps, apks, addons or services mentioned on this site. We DO NOT HOST any copyright-protected software or streams and we DO NOT broadcast or provide any copyright-protected streams on this website - The content here provided is only informational and it should be used only to access content that is not protected by copyright. We strongly advise our readers to avoid piracy at all costs, if you decide to do so, it is your responsibility - We are not responsible for any of your activities.
If you wish to make a claim, please check our DMCA Notice Policy.

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Filed Under: Kodi News, Tips, Tutorials and Guides Tagged With: kodi, Kodi Errors

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Comments

  1. Bernard Damian says

    21st June 2021 at 10:26 am

    Hi
    To be honest your article is informative and very helpful. After i saw your site and i read it and it help me a lot. Thanks for share your kind information.

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