• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar
  • Skip to footer
Bestdroidplayer logo - Kodi tips and streaming guides

BestDroidplayer

The best and latest Kodi Tips, Tutorials, guides and news to provide you all you need to enjoy the most of your streaming device.

  • Free Guides
  • Kodi
    • Kodi Guide
    • Best Kodi Addons
    • Best Sports Kodi Addons
    • Fix Kodi Errors
    • More Kodi Articles
  • Stremio
    • Install Stremio on FireStick
    • Best Stremio Addons
    • Install Stremio Addons
  • Plex
    • Plex Channels (Overall)
    • Plex Channels for Movies
    • Plex Channels for Sports
    • Plex Channels for Kids
  • Fire TV Stick
    • Install Kodi on Fire TV Stick
    • Update Kodi on Fire TV Stick
    • Install a VPN on Fire TV Stick
    • More Firestick Articles
  • VPN
    • Best VPN for Kodi
    • Free VPN for Android TV Box
    • Free VPN for Firestick & Fire TV
    • What you can do with a VPN
  • Posts
  • Disclaimer
You are here: Home / Kodi News, Tips, Tutorials and Guides / How to fix Kodi error: Check the log for more information

How to fix Kodi error: Check the log for more information

25th August 2016 by bestdroidplayer 27 Comments

131 shares
  • Share
  • Tweet
  • LinkedIn
How to fix the Check the log for more information error on Kodi

If you are an user of the streaming application Kodi, the most certain is to already have been stuck with the infame “Check the log for more information” message. This is disturbing mostly because the only clue the message gives is to check your log. To help make some light on the causes and help you to solve the problem, here is a guide on How to fix Kodi error…

Are you tired of getting the Kodi error “ Check the log for more information ”? I know this can drive someone mad.

kodi error check the log for more information

In fact, this Kodi error telling you to “Check the log for more information”, can be frightening or at least be very annoying and can drive you to think if Kodi is really worthing.

Be Careful! ⚠

There have been significant crackdowns over the last few months on illegal streaming. This is due to the ISPs blocking users access to streaming sites, causing Kodi errors and streams not opening or constantly pausing.

Advertising. Display your banner here.

Luckily, if you use a good VPN, your traffic will be anonymous and encrypted so your ISP won’t be able to see what you are doing online.

My VPN of trust is Surfshark. It offers the fastest connections and also a strict no logs policy, meaning your traffic history will not be stored and cannot be used against you.

Furthermore, Surfshark offers:
  • ⚡ Superb Speeds: Guarantees a smooth live streaming experience.
  • 🌍 Huge Server Network: You can connect to a nearby server for a fast and stable connection.
  • 😲 UNLIMITED Devices: Connect dozens of devices at the same time!
  • 🔑Unblock Anything: Safe access to censored apps, websites and torrent sites.
  • 😎 Best in Privacy: The VPN doesn’t keep any activity logs, and so your activities are only known to you.
  • 🔐 Top-notch Security: This VPN uses AES 256-bit encryption and provides multiple protocols alongside other security features such as a kill switch, DNS & IPv6 protection and WireGuard.
  • 💳 30 Days RISK FREE Money-Back Guarantee: In case you do not like the service, you can get every penny back if you cancel within 30 days!
Save 82% of Surfshark VPN - Click here to get the deal now.

How to fix Kodi error: Check the log for more information

This kind of error usually results from various factors; it usually means that some Addons are no longer active or can not be reached at the moment, but also can be caused by deficient Kodi configuration. So, ordered from more to less probable, here are some fixes you can try:

Fix #1: Clear Cache and Purge Packages

Purge packages or your Kodi cache are most likely the cause for the Kodi error that you keep on seeing. Various addons usually override the default setting and save buffered data on your drive in order to counter buffering issues. When this cache accumulates, it can cause various issues, with one of them being the “check the log for more information” error.

Unfortunately, Kodi doesn’t offer the option to clean your cache and delete purge packages. To do so, you will have to rely on a third-party cleaning wizard.

Advertising. Display your banner here.

Kodi users had become accustomed to the Merlin Auto Cleaner program, but it was shut down towards the end of the last year. Ares Project, which could also perform similar maintenance tasks, also faced the ax. However, the latter has been able to make a comeback, and it’s no longer hosted in the Ares project repositories as we’ve been used.

How to clear Cache and Purge Packages using Ares Project

Ares Project is now found under the https://androidaba..com/addons. Below is a step by step guide on how you can use it to fix Kodi error “check log for more information” error.

  1. While at the Kodi home screen, click on Settings. This is the button that looks like a cog on the top left side of the screenSelect settings on Kodi
  2. Select “File Manager”Select file manager on Kodi
  3. Scroll down and click “Add source”Double click to add a source on Kodi
  4. Now, type or paste the source URL “http://androidaba.com/addons“. Below that, enter the name “Ares Wizard” and then click OK.Enter the ares repo url to add a new source on Kodi
  5. Now, go back to the Kodi home screen and select “Add-ons”On Kodi select add-ons from the menu
  6. On the addons page, click the open box icon on the top left-hand side.Select addon manager on Kodi
  7. Select “Install from Zip File”Select install from zip file on Kodi
  8. Look for the source you just added, “Ares Wizard”Select ares wizard name to access the repo's install file
  9. Once the next page is opened, select “Script” and then choose “script.areswizard-0.0.69.zip”Select the install zip file of the ares wizard to start the process of getting rid of the Check the Log for more information error on Kodi
  10. Click on it and wait for some time. You may or may not get a notification, but it should install anyway. To confirm, head to Addons> Program addons. You should see it there. Click on it.Open Ares Wizard to solve problems that may cause the check the log for more information error on Kodi
  11. Once it has opened, head over to the maintenance sectionSelect maintenance on Ares Wizard to take the first steps to get rid of the check the log for more information error on Kodi
  12. You should now be able to delete packages, cache, and even thumbnails.One way to fix the check the log for more information error is by cleaning Kodi cache

However, be careful while using Ares Wizard. Some actions can corrupt your Kodi system, and you can end up having to do a fresh install. Only use Ares Wizard to do things that you are sure about.

In case your Kodi installation is giving you a lot of trouble, you can also use the Fresh Start feature under “More” and it will restore your Kodi installation to its ‘fresh’ state.

Fix #2: You need a VPN

This is how VPNs WorkIf you tried to clear cache and purge packages and you still get the error, that should mean that you are trying to access geo-blocked content or your ISP (internet service provider) is blocking that sources because of copyright reasons. This will cause errors like the one “Check the log for more information”!

Advertising. Display your banner here.

A Good VPN like Surfshark is your best solution: A VPN is a legal software that makes you anonymous while using the internet. That’s an awesome security tool to have in your laptop because virus and spyware needs your IP to infect you and the VPN hides your IP and masks to a totally different IP address. You can also search privately, there are no logs of your activity.

Why is this legal? Because you have the right to privacy.

👋 Signup to our newsletter to receive guides and cord-cutting tips for FREE!! Click Here!

How does this solve the Kodi errors?

Well, if you install the VPN software in your device (supports laptops, android tv boxes, smartphones, etc), you can easily choose the country where you want to mask your IP. So if you are from the EU and want to watch US content, you just choose to mask your IP to USA – Very easy.
But sometimes it is not just about geolocation, sometimes your ISP (internet service provider) blocks some content because of the copyright. So when you connect to the VPN, to any country (you can connect even to your country), you will be anonymous, so your ISP won’t be able to track what you accessing, so the content won’t be locked anymore. Total freedom!

Which VPN should I subscribe to? Which is the best for Kodi?

Well, we tested many VPNs and Surfshark is the special one! It’s also the most recommended by Kodi users. The price is very good and is faster than the competitors. 

Btw, I don’t recommend free VPN’s as you get very slow connections and you won’t be able to stream properly. With Surfshark you have a money-back guarantee period, so if you’re not happy just simply ask the money back. Also to help you start caring for your security and privacy and unblock all available streams without restrictions, we managed to get a SPECIAL DISCOUNT to all our visitors.

Advertising. Display your banner here.
Special Offer: $12.99 $2.30/month
30-Days Money-Back Guarantee

Save 82% on Surfshark, now!

Though when subscribing you’ll get access to an app collection covering all device types you may want to use, a visit to our guide on  how to setup a VPN for your Kodi Box may be helpful.

Fix #3: Check your Kodi installation

Finally, if you are reading about the 3rd fix on How to fix Kodi error “Check the log for more information”, maybe the previous solutions haven’t worked for you. This means you need to check your Kodi installation and look at what you missed out. To help you with this task we’ve prepared a complete Kodi Install Guide, that you may want to visit.

Anyway keep in mind that even if filled some Kodi configurations you’ve missed before, you’ll always need a Good VPN to make sure the Kodi addons are not being blocked by your ISP. So, a visit to our review on the Best VPN services will help you to choose the one fitting your needs.

If you liked this guide on How to fix Kodi error “Check the log for more information”, please share it with all your friends; they will be very grateful.

Have a great day!

👋 Signup to our newsletter to receive guides and cord-cutting-tips tips for FREE!! Click Here!


Marketing permission: I give my consent to BestDroidPlayer to be in touch with me via email using the information I have provided in this form for the purpose of news, updates and marketing.

131 shares
  • Share
  • Tweet
  • LinkedIn

Legal Disclaimer: BestDroidPlayer.com is in no way affiliated to any streaming application, apk or its addons. Also,  we are not associated with the brands here shown as the references are only informative. Bestdroidplayer.com does not verify the legality or security of any apps, apks, addons or services mentioned on this site. We DO NOT HOST any copyright-protected software or streams and we DO NOT broadcast or provide any copyright-protected streams on this website - The content here provided is only informational and it should be used only to access content that is not protected by copyright. We strongly advise our readers to avoid piracy at all costs, if you decide to do so, it is your responsibility - We are not responsible for any of your activities.
If you wish to make a claim, please check our DMCA Notice Policy.

Affiliate disclosure: Bestdroidplayer.com is reader-supported blog. If you buy a VPN or an amazon product through our links, we may earn a commission that helps mantaining our blog. Our reviews are totally honest and we only recommend trusted VPN and ecommerce brands.

Filed Under: Kodi Addons Install Guides, Kodi News, Tips, Tutorials and Guides Tagged With: Ares Wizard, check the log for more information, Kodi addons, vpn

Reader Interactions

Comments

  1. Tina says

    18th November 2019 at 11:18 am

    Hi, wondering if anyone has an issue with kd player where the search function won’t work on every app? You type in what to search, it brings up a folder with the name but no image now (before it used to have images), when you click the folder nothing happens.

  2. BestdroidplayerPT says

    2nd May 2019 at 8:53 pm

    You are most welcome!

  3. MobdroPlus says

    17th April 2019 at 10:02 am

    thank for post

  4. bread55 says

    15th February 2019 at 3:10 pm

    Thanks for this great guide for fixing the error, also letting us know about the security and illegal streaming issues during usage of kodi addons! This is why using a good VPN is always beneficial.

  5. BestdroidplayerPT says

    31st January 2019 at 4:48 pm

    Hello Moe the post has been updated, please check it out again!

  6. bestdroidplayer says

    22nd October 2018 at 4:38 pm

    You’re maybe trying to use an addon that has been discontinued.

  7. reen says

    13th October 2018 at 5:26 pm

    hi i just buy the box tv mxq pro 4k. my problem cannot solve is how to restart after auto clean? do i need unpluge or switch off the router? plz,help me out. tq.

  8. Moe P says

    30th July 2018 at 3:25 am

    Unable to add the source file. I get the “unable to connect” would you like to add it anyway.

    All of a sudden, mid day, I’ve been unable to stream anything. Neptune rising gives me the error, check log msg. I not savey enough to know what the log means.

  9. visit website says

    18th May 2018 at 9:01 pm

    Excellent post. I was checking continuously this blog and I am impressed!
    Extremely useful info particularly the ultimate phase :) I care for such information much.
    I used to be looking for this certain information for a very
    lengthy time. Thank you and best of luck.

  10. bestdroidplayer says

    6th March 2018 at 1:24 pm

    Hmmm… Try to use the browser in your box to access a website. If it’s says no connection it may be a problem with your box. You can also try to connect by ethernet cable and disable the wifi.

  11. Karen says

    18th February 2018 at 8:07 am

    Hi , Ive just got a kodi 7.1 and have put in my wifi to connect , it says its connected but when I try to get into showtime or other apps it keeps telling my I’m not connected . yet when I go into settings it again says I’m connected . its very frustrating and I’m stuck to know what to do, any advise would be appreciated

  12. Denice says

    23rd June 2017 at 4:06 pm

    When I go to maintenance tool it opens up there is cache and packages. I clear yes to cache but the is no purge it is the same as cache so do I do the same for packages, just say yes as it does not say purge.

  13. Toby Bauter says

    23rd May 2017 at 1:59 am

    Kodi 16 on TV works fine..kodi 17 on android fails for turks playlist
    “plugin.video.ukturk” dependent on version 2.1.0 of the xbmc.python api
    19:54:24.580 T:18446744071864580384 ERROR: EXCEPTION Thrown (PythonToCppException) : –>Python callback/script returned the following error<–
    – NOTE: IGNORING THIS CAN LEAD TO MEMORY LEAKS!
    Error Type:
    Error Contents: No module named urlresolver
    Traceback (most recent call last):
    File “/storage/emulated/0/Android/data/org.xbmc.kodi/files/.kodi/addons/plugin.video.ukturk/default.py”, line 2, in
    import xbmc , xbmcaddon , xbmcgui , xbmcplugin , urllib , urllib2 , os , re , sys , datetime , urlresolver , random , liveresolver , base64 , pyxbmct , glob , net
    ImportError: No module named urlresolver
    –>End of Python script error report<–

  14. AndyMcE says

    20th May 2017 at 12:19 am

    I took Kodi 17 off because it just wouldn’t start with window 7. I am running 16 but I can’t get it to play any videos even though it used to play fine before I installed 17! I have tried it with and without my VPN. Weirdly it runs fine using 17 on my firetv box, with or without the VPN being on!

  15. Moe says

    24th April 2017 at 4:52 am

    I think my error is coming from me using 2 IPTV services. One that came with the build i’m using an the other from the primum IPTV compnay I’m using. I just don’t know which ones to disable.

  16. Pamela says

    4th April 2017 at 5:26 am

    you can download the fresh start addon and this will clear all addons and builds you have created

  17. admin says

    26th March 2017 at 11:56 am

    Hi. In SYSTEM > System Info

  18. Seemab says

    24th March 2017 at 10:52 pm

    Hi Kristen – how did you install 16? I can only find 17 and I keep getting parsons error!!? Thanks!

  19. Phil says

    20th March 2017 at 1:11 am

    How to Uninstall everything and start over

  20. Dave says

    7th March 2017 at 11:37 am

    I’m new so I do I check if I downloaded 17 or 16

  21. Adrian says

    15th February 2017 at 4:16 pm

    Thanks for the recommendation. IPVanish works very well with kodi :D

  22. Kristel says

    28th January 2017 at 5:22 am

    I jusy uninstalled 17 went back and installed 16 again and no more errors or issues.

  23. Yiannis says

    22nd January 2017 at 12:42 pm

    It worked like a charm!! Thank you!!

  24. Andy says

    14th January 2017 at 7:06 am

    Woohoop!! Thank u so much! I did it w option 1 :)

  25. Jonathan says

    14th December 2016 at 1:11 am

    Thanks alot. Great read very informative.

  26. geo says

    11th December 2016 at 6:43 pm

    Thaks a lot. It worked !

  27. Deloris says

    4th September 2016 at 8:32 pm

    thank you it was most helpful.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Primary Sidebar

Search

Follow us

  • Facebook
  • Pinterest
  • Twitter

Featured Posts

iphone with secure lock

The Role of VPN for Online Security and Entertainment

streaming device

Roku vs. Amazon Fire Stick vs. Apple TV 4K: Who’s the Winner?

a guy holding a hockey stick

5 National Hockey League (NHL) Stars with the Best Cars in 2023

How to watch TV for free using Live NetTV on fire TV and android devices

Watch TV for free with Live NetTV apk on your Fire TV and Android device

Kodi Setup Guide

Most Complete Kodi Setup Guide: All you need to know to use Kodi

Free VPN for Firestick and Fire TV

Best Free VPN for Firestick & Fire TV – Top Free and Premium VPNs

best sports addons for kodi

15 Best Kodi Sports Addons in February 2023 | Kodi Addons to Watch Live Sports

Latest Articles

iphone with secure lock

The Role of VPN for Online Security and Entertainment

25th February 2023 By bestdroidplayer

streaming device

Roku vs. Amazon Fire Stick vs. Apple TV 4K: Who’s the Winner?

25th February 2023 By bestdroidplayer

a guy holding a hockey stick

5 National Hockey League (NHL) Stars with the Best Cars in 2023

20th January 2023 By bestdroidplayer

How to watch WWE Wrestlemania 39 for FREE Online

WWE Wrestlemania 39: How to watch for FREE Online

27th March 2023 By Joel Timothy

Top Soap2day Alternatives for Movies and TV Series

Top Soap2day Alternatives for Movies and TV Series

23rd March 2023 By Joel Timothy

macbooks on a table with a man holding a phone on his hand

The Importance of Search Engine Scraping for Businesses

22nd March 2023 By bestdroidplayer

David Benavidez vs. Caleb Plant Boxing: How to Watch for Free

How to Watch David Benavidez vs. Caleb Plant Boxing for Free

21st March 2023 By Joel Timothy

Footer

Menu

  • Homepage
  • All Posts
  • FAQ
  • DMCA Notice Policy
  • Affiliate Disclosure
  • Disclaimer
  • Privacy Policy
  • Cookie Policy
  • Advertise with us – Banner Ads
  • Get in Touch
  • Language
    • Português
    • Français

On Bestdroidplayer you will find information about: the Best Android TV Boxes; FireStick / Fire TV Streaming Tips and Tutorials; The Best Streaming Apps for FireStick / Fire TV or other Streaming Devices; The Best VPNs to use with Kodi or with your streaming device; Lots of Kodi Tips and Tutorials; Plenty of installation guides of the best Sports Kodi addons, Best Kodi Addons for movies & series, Addons to watch live tv channels; And the most complete Kodi guide available online.

Legal Disclaimer

BestDroidPlayer.com is in no way affiliated to any streaming application, apk or its addons. Also,  we are not associated with the brands here shown as the references are only informative. Bestdroidplayer.com does not verify the legality or security of any apps, apks, addons or services mentioned on this site. We DO NOT HOST any copyright-protected software or streams and we DO NOT broadcast or provide any copyright-protected streams on this website – The content here provided is only informational. We strongly advise our readers to avoid piracy at all costs, if you decide to do so, it is your responsability – We are not responsible for any of your activities.

Copyright © 2023 Bestdroidplayer Log in